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Showing posts from April, 2011

Healthcare Providers: Listen!

My grandmother got home a little over a week ago after being in the hospital and then rehab. When an employee from the personal care agency that provides her services came to readmit my grandmother I stressed to her to be extra gentle because Cille was still weak. She said she would relay the information to the aide. Less than a week later the aide was transferring Cille from her chair to her wheelchair. In the process my grandmother missed her wheelchair and fell to the floor, scraping and bruising her back and leg. Thankfully, nothing was broken.

When we called the agency to tell the supervisor on my grandmother' state my mother relayed the information that the aide had not locked the wheelchair, the supervisor said the aide felt terrible and was upfront about what happened. My mother kept repeating the wheelchair brakes were not locked. The supervisor kept repeating it was just an accident and the aide felt bad. Mom kept telling her the wheels were not locked. The supervisor fi…

Joy Teaches Granny Cille to Wash Her Hands

We took my grandmother to a Really early doctor's appt. this morning. One of the employees there was very talkative... she hardly paused for a breath in between words. No one should be that talkative and that perky so early in the morning. It just ain't natural.

After the appointment we went to my brother's house. At one point my mother was helping my grandmother get up. Mom put her hands on Cille's walker to keep it steady. My niece decided to help and put her hands on it to hold it down, too. She also directed my grandmother to the bathroom, pointed to the toilet as if saying, "This is where you sit." and demonstrated hand washing by sticking her hands in the toilet and rubbing them together.Very helpful info.